Terms and Conditions

By placing an order with Kellerson Marketing, you confirm that you are in agreement with and bound by the terms and conditions that follow.

Definitions

The Client: The company or individual requesting the services of Kellerson Marketing

Kellerson Marketing: The Partners, their employees or appointed agents.

GENERAL

Kellerson Marketing will carry out work only where a signed specification has been received. Kellerson Marketing will carry out work only for clients who are 18 years of age or above.

Whilst every endeavour will be made to ensure that the website and any scripts or programs are free of errors, Kellerson Marketing cannot accept responsibility for any losses incurred due to malfunction, the website or any part of it. The web server, website, graphics and any programming code remain the property of Kellerson Marketing until all outstanding accounts are paid in full. Kellerson Marketing reserve the right to delay the publishing or provision of any design, files, hosting or service until accounts are paid in full.

Any scripts, cgi applications or software (unless specifically agreed) written by Kellerson Marketing remain the copyright of Kellerson Marketing and may only be commercially reproduced or resold with the permission of Kellerson Marketing. Kellerson Marketing cannot take responsibility for any copyright infringements caused by materials submitted by the client. We reserve the right to refuse any material of a copyrighted nature unless adequate proof is given of permission to use such material.

Any additions to the brief will be carried out at the discretion of Kellerson Marketing and where no charge is made by Kellerson Marketing for such additions, Kellerson Marketing can accept no responsibility to ensure such additions are error free and reserve the right to charge an according amount for any correction to these or further additions.

The client agrees to make available as soon as is reasonably possible to Kellerson Marketing all materials required to complete the service to the agreed standard and within the set deadline.

Kellerson Marketing will not be liable for costs incurred, compensation or loss of earnings due to the failure to meet agreed deadlines.

Kellerson Marketing will not be liable for any costs incurred, compensation or loss of earnings due to the work carried out on behalf of the client or any of the clients appointed agents

Kellerson Marketing will not be liable for any costs incurred, compensation or loss of earnings due to the unavailability of the site, its servers, software or any material provided by its agents.

DATABASE, APPLICATION AND E-COMMERCE DEVELOPMEN

Kellerson Marketing cannot take responsibility for any losses incurred by the use of any software created for the client. Whilst every care has been taken to ensure products are problem free and accurate, the ultimate responsibility lies with the client in ensuring that all software is functioning correctly before use.

Any scripts, cgi applications or software (unless specifically agreed) written by Kellerson Marketing remain the copyright ofKellerson Marketing and may only be commercially reproduced or resold with the permission of Kellerson Marketing.

Where applications or sites are developed on servers not provided by Kellerson Marketing, the client is expected to provide or seek any information, additional software, support or co-operation pertaining to the server required in order for the application to be correctly developed. Where large applications are to be developed, it is the client’s responsibility to provide a suitable testing environment which is identical to the final production environment.

The client is expected to test fully any application or programming relating to a site developed by Kellerson Marketing before being made generally available for use. Where "bugs", errors or other issues are found after the site is live and signed off by the client, Kellerson Marketing will endeavour (but is not obliged to) to correct these issues to meet the standards of function outlined in the brief and advise of any additional costs in order to achieve this.

COMPATIBILITY

Kellerson Marketing will endeavour to ensure that any developed/designed site or application will function correctly on the server it is initially installed in and that it will function correctly when viewed with current versions of Internet Explorer, Firefox, Safari and Chrome and to a functional level where possible with older versions. Kellerson Marketing can offer no guarantees of correct function with all browser software. Sites will be tested during development on up to date versions of both PC/Windows and Mac OS browsers. Sometimes clients may have non-standard software installed on their computer (including but not limited to browser plugins, spam filters, popup or advert blockers, virus or Trojan software, firewalls), non-standard settings or hardware issues which are beyond the control of Kellerson Marketing. In the event of problems, it falls to the Client to ensure that their computer systems are capable of displaying and working with hosting, email and websites.

WEBSITE HOSTING

Whilst Kellerson Marketing offers hosting of websites, no guarantees can be made as to the availability or interruption of this service by Kellerson Marketing cannot accept liability for losses caused by the unavailability, malfunction or interruption of this service.

Kellerson Marketing reserves the right to refuse to handle in any way, material which may be deemed offensive, illegal or in any way controversial, and also to terminate the free hosting service should the necessity arise. Fees relating to web hosting or domain names must be paid prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration, we will with immediate effect, cancel said service and any data held by said service will be removed. If a cancelled service is to be reinstated at the Client's request, a setup fee will be payable before any such reinstatement and any data lost as a result of the cancellation will not necessarily be restored.

PAYMENT OF ACCOUNTS

A deposit may be required from a new client before any work is carried out. All deposits are non-refundable. In all cases, website hosting fees and any costs incurred by Kellerson Marketing on behalf of the client are payable in advance and are non-refundable.

It is the Kellerson Marketing policy that any outstanding accounts for work carried out by Kellerson Marketing or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with Kellerson Marketing. If accounts are not settled or Kellerson Marketing has not been contacted regarding the delay, access to the related website may be denied. Fees relating to web hosting or domain names must be paid prior to the expiration date of the said service. If the fees remain unpaid at the time of expiration, we will with immediate effect, cancel said service and any data held by said service will be removed. If a cancelled service is to be reinstated at the client's request, a setup fee will be payable before any such reinstatement and any data lost as a result of the cancellation will not necessarily be restored.

Kellerson Marketing reserves the right to request full payment before the release of files, design, domain names or hosting services.

Latest News

February - 2016

London Calling

Opening a new office in London allows to be closer to you. We believe that face-to-face meetings are essential. Being in two large cities in England allows us to come visit you in your place of work to talk about your digital project.

For more information give us a call on 07931 733552 or send us an email at contact@kellerson.co.uk

Why Choose Us

With so many web design and marketing companies around it is important to choose the right one. To help you with your search we have compiled a list of our key qualities. Here is a quick overview of the things you may want to know about Kellerson Marketing.

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How much will it cost?

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